Mike Giambattista – Jim Tincher

Mike Giambattista is an entrepreneur, a marketer, and an interview host. Jim Tincher is a business executive, an author, and a coach / trainer. We found 1 podcast interview connecting Mike Giambattista and Jim Tincher.

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Episodes with Mike Giambattista & Jim Tincher

Mike Giambattista & Jim Tincher 08 Aug 2023 • EN

The Emotional Anatomy of Customer Experience

Are you ready to elevate your CX game? Dive into the intriguing case of Compassion International and discover how emotions have emerged as the most accurate predictor of loyalty. We"ll challenge the status quo, discussing why simply eliminating negative experiences might not be enough to foster positive relationships.

21 min
00:00
21:17
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