Fred Reichheld – Jeanne Bliss
Fred Reichheld is an author, an economist, and a media personality. Jeanne Bliss is an interview host, an author, and a business executive. We found 1 podcast interview connecting Fred Reichheld and Jeanne Bliss.
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Episodes with Fred Reichheld & Jeanne Bliss
Jeanne Bliss
&
Fred Reichheld
•
17 Dec 2021
• EN
5 Ways to Earn Customer Growth with Fred Reichheld (Creator of the NPS Management System)
“I preach to people to stop linking net promoter to bonuses and stop making it into a target, which makes it the objective as opposed to a learning process,” says Fred Reichheld, New York Times best-selling author, customer loyalty guru, and creator of the Net Promoter Score management system. Fred and I chat about the