Adrian Brady-Cesana – Shep Hyken
Adrian Brady-Cesana is an entrepreneur, a media personality, and an interview host. Shep Hyken is a consultant, an interview host, and an author. We found 2 podcast interviews connecting Adrian Brady-Cesana and Shep Hyken.
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Episodes with Adrian Brady-Cesana & Shep Hyken
The Four CX Pillars Featuring Adrian Brady-Cesana
Investing in Customer Experience and Success Teams Shep Hyken interviews Adrian Brady-Cesana, author of The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook, and host of The CXChronicles Podcast. They discuss the four CX pillars: team, tools, process, and feedback. Top Takeaways: A
CXChronicles Podcast Episode 35 -- with Shep Hyken, New York Time's Best Selling Author
Today we chat with Shep Hyken -- a world renown speaker and author on the topic of customer experience, service and client management. Shep has traveled the world speaking with crowds about customers and helping companies get a better handle on their service efforts. Shep joins the CXNation today to tell his story and