Shep Hyken – Andy Paul

Shep Hyken is a consultant, an interview host, and an author. Andy Paul is an interview host, an author, and a business executive. We found 2 podcast interviews connecting Shep Hyken and Andy Paul.

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Episodes with Shep Hyken & Andy Paul

Andy Paul & Shep Hyken 07 Jul 2022 • EN

A Great Customer Experience Creates Loyalty, with Shep Hyken

Shep Hyken is the Chief Amazement Officer of Shepard Presentations, an NYT bestselling author, and keynote speaker who helps companies deliver amazing customer service experiences. His latest book is called I'll Be Back: How to Get Customers to Come Back Again and Again which talks about operationalizing a great experi

41 min
00:00
41:37
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Andy Paul & Shep Hyken 17 Aug 2016 • EN

How to Sell and Thrive in the Experience Economy w/ Shep Hyken

My guest is Shep Hyken, a Hall of Fame Speaker, and bestselling author of The Cult of the Customer and The Amazement Revolution.

35 min
00:00
35:52
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