Shep Hyken – Adrian Brady-Cesana

Shep Hyken is a consultant, an interview host, and an author. Adrian Brady-Cesana is an entrepreneur, a media personality, and an interview host. We found 2 podcast interviews connecting Shep Hyken and Adrian Brady-Cesana.

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Episodes with Shep Hyken & Adrian Brady-Cesana

Shep Hyken & Adrian Brady-Cesana 18 Jan 2022 • EN

The Four CX Pillars Featuring Adrian Brady-Cesana

Investing in Customer Experience and Success Teams  Shep Hyken interviews Adrian Brady-Cesana, author of The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook, and host of The CXChronicles Podcast. They discuss the four CX pillars: team, tools, process, and feedback. Top Takeaways:   A

28 min
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Today we chat with Shep Hyken -- a world renown speaker and author on the topic of customer experience, service and client management. Shep has traveled the world speaking with crowds about customers and helping companies get a better handle on their service efforts. Shep joins the CXNation today to tell his story and

28 min
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28:55
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