The Practice Playbook Podcast with Susan Guthrie
Welcome to The Practice Playbook Podcast, the go-to show for legal and dispute resolution professionals who want more than just survival in their practices; they want strategy, sustainability, and success. Hosted by best-selling author, attorney, mediator, and practice development expert Susan E. Guthrie, this podcast brings you straight-talking insights, actionable tips, and real-world advice on what it takes to thrive in today’s evolving professional landscape. Whether you're a lawyer, mediator, coach, or consultant, you'll learn how to build a business that reflects your values, supports your lifestyle, and positions you as a trusted expert. Each episode pulls from the strategies in The Practice Playbook book series, featuring topics like: Ditching the billable hour and implementing flat fees with confidence Building a thought leadership brand that attracts ideal clients Using AI and technology to streamline your workflow and boost productivity Mastering client experience, referrals, and pricing strategy Real-world case studies, expert interviews, and practice-building stories From the creator of The Flat Fee Playbook, The Thought Leadership Playbook, and The Practice Accelerator membership community - this is your weekly shot of clarity, confidence, and momentum. Your practice doesn’t have to be overwhelming. It just needs a better playbook.
Show episodes
Technology now sits at the center of modern ADR practice, and the decisions we make about tools, pricing, and security have real consequences for our efficiency, profitability, and client experience. In this episode of the Practice Playbook Podcast, I’m joined by legal tech pioneer Gary Doernhoefer to unpack what actua
What Worked, What Didn’t, and What to Leave Behind: A Candid Practice Debrief for 2025 with Susan Guthrie on the Practice Playbook Podcast #549
If you want a clearer, steadier, and more grounded start to 2026, this episode offers the essential year-end reflection every legal and dispute resolution professional should be doing. As the year winds down, Susan Guthrie, nationally recognized mediator, legal entrepreneur, and bestselling author, guides you through
The Profit Checkup: Your Year-End Guide to Smarter Pricing in 2026 on the Practice Playbook Podcast #548
If you want more clarity, higher revenue, and a smoother path into 2026, this episode is your essential year-end roadmap. November is the strategic moment for legal and dispute resolution professionals to review their pricing, refine their services, and set the stage for a more profitable year ahead. In this solo episo
The Oprah Effect: Insights from Behind the Scenes on The Practice Playbook Podcast #547
In this special solo episode, Susan shares behind-the-scenes lessons from her appearance on The Oprah Podcast. Discover how years of preparation and purpose can lead to extraordinary opportunities, how to steward visibility with integrity, and how to turn gratitude into growth. This isn’t just an episode about a big me
The Top 3 Must-Dos for Modern Marketing in Dispute Resolution on The Practice Playbook Podcast #546
Most professionals in dispute resolution don’t start out dreaming of marketing strategies and social media plans, they become mediators, arbitrators, and facilitators because they want to help people resolve conflict, not “sell” themselves. Marketing done right isn’t about selling at all, it’s about educating, connecti
Early Wins: How Adding EDR Can Accelerate Your Practice Growth with Anne Jordan on The Practice Playbook Podcast #545
If you’ve been looking for ways to expand your services, stand out in a competitive market, and deliver greater value to your clients, this week’s conversation is for you. Early Dispute Resolution (EDR) is transforming the way practitioners help clients resolve cases, faster, more cost-effectively, and with higher sati
