The Practice Playbook Podcast with Susan Guthrie

Updated: 14 Aug 2025 • 111 episodes
makemoneymediating.podbean.com

Welcome to The Practice Playbook Podcast, the go-to show for legal and dispute resolution professionals who want more than just survival in their practices; they want strategy, sustainability, and success. Hosted by best-selling author, attorney, mediator, and practice development expert Susan E. Guthrie, this podcast brings you straight-talking insights, actionable tips, and real-world advice on what it takes to thrive in today’s evolving professional landscape. Whether you're a lawyer, mediator, coach, or consultant, you'll learn how to build a business that reflects your values, supports your lifestyle, and positions you as a trusted expert. Each episode pulls from the strategies in The Practice Playbook book series, featuring topics like: Ditching the billable hour and implementing flat fees with confidence Building a thought leadership brand that attracts ideal clients Using AI and technology to streamline your workflow and boost productivity Mastering client experience, referrals, and pricing strategy Real-world case studies, expert interviews, and practice-building stories From the creator of The Flat Fee Playbook, The Thought Leadership Playbook, and The Practice Accelerator membership community - this is your weekly shot of clarity, confidence, and momentum. Your practice doesn’t have to be overwhelming. It just needs a better playbook.

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Melissa Brogdon, CEO and co-founder of Fourth Party, joins me today for a must-listen conversation on the backbone of every successful mediation practice: your backend systems. Whether you're launching your practice or trying to fix one that's stalled, chances are the issue isn’t with your logo or your website colors—i

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Susan Guthrie brings a solo episode that challenges one of the most common mindset traps among mediators, coaches, and conflict resolution professionals: waiting for the “right time.” If you’ve been circling the runway, stuck in planning mode while telling yourself you just need one more training, a better schedule, or

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Susan Guthrie brings a power-packed solo episode, sharing five quick but impactful upgrades you can implement this week to elevate your practice. From sharpening your client intake process to enhancing your digital presence, these high-leverage, low-lift shifts are designed to boost visibility, streamline your workflow

If you're out there posting on social media, giving workshops, and networking like crazy, but still struggling to convert leads into paying clients - or if you’ve ever felt overwhelmed by client inquiries or assumed your intake system is “good enough,” this conversation will completely shift how you think about client

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Susan Guthrie welcomes Dr. Clare Fowler to discuss the many ways that dispute resolution professionals, and professionals of all kinds, can get their ideas out into the world through writing and publishing. Susan and Clare recently co-presented a popular program for the ABA Dispute Resolution Section on this topic, and

In this powerful episode, Susan Guthrie is joined by Michael Holmes, Chief Product Officer at FourthParty, for a conversation every mediator and ADR professional needs to hear. Michael, a legal mind with an entrepreneurial edge, has worked with hundreds of mediators to build thriving practices, and he’s here to share t

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