The Leadership Japan Series

Have you ever had the experience of leaving a job and seeing your successor screw it up?  We spend so many hours at work and we are trying hard to lift the bar through our leadership.  However, if we do well, we get promoted or we join another company seeking a bigger job.  It is very disheartening to leave and see the

You really appreciate the importance of brand, when you see it being trashed.  Companies spend millions over decades constructing the right brand image with clients.  Brands are there to decrease the buyer’s sense of risk.  A brand carries a promise of consistent service at a certain level.  Now that level can be set v

Is change good or bad?  When I was promoted or received a big bonus, I liked the change from my previous situation.  When the big boss changed at the very top, the person who hired me got fired the negative ramifications ultimately cascaded down the line. Eventually I had to look for another job and I didn’t like that

This Japanese expression “Ichi-Go, Ichi-E” (一期一会), linked to Zen, focuses on transience and can be translated as “one time, one meeting” or “treasure an unrepeatable moment”.  It is often closely associated with the Japanese tea ceremony, which is certainly never a hurried affair and the devil is definitely in the deta

Recently, my social media has been full of short videos of various politicians and supporters giving talks at the Democratic National Convention.  It always begs the question for me about what are we doing as leaders in business?  We have the same goals.  We want our message to be heard and to be convincing.  The diffe

Twelve Steps To A Win-Win Conflict Resolution Part Two We have looked at some of the steps in Part One, so let’s continue with the last six elements.  7. Deal with facts, not emotions In sports, as I have noted earlier, we say “play the ball, not the man” and in business we need to look at problems, not personalities.