All Things Considered CX with Bob Azman
Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to bubscribe to get new episodes every 2 weeks.
Show episodes
In this special highlights episode, host Bob Azman features standout moments from two dynamic conversations—with Tyler DeLarm of Undigital and Mike Robinson of The 8th Notch. Tyler dives into the power of personalized unboxing and how it builds emotional brand loyalty. Mike explores how AI, automation, and sustainabili
In this special highlights episode, host Bob Azman features standout moments from two dynamic conversations—with Tyler DeLarm of Undigital and Mike Robinson of The 8th Notch. Tyler dives into the power of personalized unboxing and how it builds emotional brand loyalty. Mike explores how AI, automation, and sustainabili
In this special highlights episode, we bring together the sharpest takes from two of our most insightful guests: David Edelman and Alex Mead. Together, they explore the evolving landscape of customer experience, personalization, and the rise of AI in service delivery — but from two very different angles. David Edelman,
In this special highlights episode, we bring together the sharpest takes from two of our most insightful guests: David Edelman and Alex Mead. Together, they explore the evolving landscape of customer experience, personalization, and the rise of AI in service delivery — but from two very different angles. David Edelman,
We revisited a powerful conversation with David Edelman—a seasoned expert in marketing, executive leadership, and digital innovation, with experience at BCG, Digitas, McKinsey, and Aetna. David broke down how customer experience has evolved into the key differentiator for brands, especially as products and services bec
Welcome back to another episode of All Things Considered CX! In today’s conversation, Bob Azman sits down with Nick Bond, founder of Apex, to dive deep into the evolving world of customer experience, behavioral science, and the impact of AI on business. Nick shares his journey from traditional research and marketing ro
