Tim Patterson – Shep Hyken

Speaker and author Shep Hyken joins Tim Patterson on this week's TradeshowGuy Monday Morning Coffee to talk about his new book, "I'll Be Back: How to Get Customers to Come Back Again and Again." http://illbebackbook.com TradeshowGuy's main online hub: https://tradeshowguy.net​​​​​​​​​​ Check out TradeshowGuy Blog at ht

Speaker, author, customer service expert and all around good-guy Shep Hyken is releasing a new book, "I'll Be Back," this fall. We catch up with him to chat about that, along with how he and his team have fared in the pandemic. http://illbebackbook.com TradeshowGuy's main online hub: https://tradeshowguy.net​​​​​​​​​​

Bestselling author, customer service expert and an inductee into the National Speakers Association's Hall of Fame, Shep Hyken takes some time on the TradeshowGuy Monday Morning Coffee to talk about how to treat customers better than "right," better than they expect. Check out the blog at http://tradeshowguyblog.com htt