Margarita Gurri – Shep Hyken
Margarita Gurri is a consultant and an interview host. Shep Hyken is a consultant, an interview host, and an author. We found 1 podcast interview connecting Margarita Gurri and Shep Hyken.
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Episodes with Margarita Gurri & Shep Hyken
Yonason Goldson
+ Margarita Gurri
&
Shep Hyken
•
27 May 2021
• EN
#13: Shep Hyken - Customer Service or No-Service?
What happens when leadership is disconnected from the front lines? Is deception ever necessary or ethical? Is it possible to set the bar too high? These and other fascinating topics are discussed in this interview with customer service guru and NYT/ WSJ bestselling author Shep Hyken on The Rabbi and the Shrink. https:/