Jim Tincher – Adrian Swinscoe
Jim Tincher is a business executive, an author, and a coach / trainer. Adrian Swinscoe is a consultant, an interview host, and an author. We found 1 podcast interview connecting Jim Tincher and Adrian Swinscoe.
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Episodes with Jim Tincher & Adrian Swinscoe
Adrian Swinscoe
&
Jim Tincher
•
13 Nov 2022
• EN
CX professionals should be taking their favourite finance person out to lunch - Interview with Jim Tincher
Today’s interview is with Jim Tincher, Founder and Mapper in Chief of journey mapping and customer experience consulting firm, Heart of the Customer (HoC) as well as an author. Jim joins me today to talk about his new book, Do B2B Better: Drive Growth Through Game-Changing Customer Experience, what gets in the way of o