Marketing Management & Money

At just 13 years old, Alex Londo began his journey in video production as a volunteer for a local public access television station. By the age of 18, he had already played a key role in the creation of 500 television shows, including a fantasy football series that was featured in a SpikeTV documentary. Although Alex br

We get a lot of requests for customer service trainings, cause I guess it's a hot topic. This time we decided to focus on the appropriate attire at work. This has a forward facing customer service approach (think uniforms), but it also has internal implications on your business. Join us for our discussion.

As managers we want accountability. We want our employees to do a good job, we want metrics to keep us on track, and we want to stay competitive. But maybe we're going about it all wrong. Perhaps what we are hoping to achieve is actually being side tracked by our misguided efforts. In this episode we focus on how to ha

Shane Mishler is the Chief Operating Officer for SD Tech. Shane oversees the daily operations of the company. He partners with the owner to design and implement business strategies, plans, and processes. Shane is actively involved in all of the company’s investments, clients, strategic franchise partners, and expansion

Last week we did an episode about how to be innovative in your small business. The idea is answering the question of how hard to push on a new idea. Should you keep pushing no matter what or put limits in place of when to stop? Well, we decided to actually answer those questions in this follow up episode on innovation

We wanted to look at some of the challenges small business owners face when trying to be innovative in their business. This first part is primarily the personal experience from the host Ryan Murray on a business project he's involved in. The episode was so interesting that we decide to also offer a follow up where we w