How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI

In this episode, Joe Kim, the new CEO of DRUID AI, unpacks what might be the biggest shift in technology since the internet. We discuss the evolving landscape of artificial intelligence and its growing impact on businesses. Joe, who has been in his role for 70 days, brings fresh perspectives on how DRUID AI positioned itself as a workflow automation platform years before the market caught up, a bet that's now paying off as companies move beyond AI experimentation into real implementation. The discussion covers the current state of the AI market, including the challenges of customer adoption, why some customers actively prefer interacting with AI over humans, and the importance of maintaining a balance between generative and agentic AI. Joe also shares his vision of AI as the next major distribution platform. Just as Amazon has tried to make Alexa the operating system of our lives, OpenAI’s ChatGPT and similar platforms could become the primary gateway to accessing services in the future. Chapters 00:00 - Meet Joe Kim 00:33 - Celebrating 70 days at DRUID AI 01:35 - What attracted Joe to DRUID 03:06 - The real value of AI 06:43 - What Joe learnt about the market 11:19 - The AI God Box for enterprises 14:08 - The state of the AI market 20:29 - Why you should learn about AI as much as you can 23:47 - Generative AI adoption among enterprises 27:36 - The concept of agent washing 36:05 - Is AI bigger than the internet? 39:11 - ChatGPT as the new distribution platform 48:52 - Will chatbots replace websites and apps? 50:31 - The next 6–12 months for DRUID AI 56:59 - The biggest AI ultimatum facing businesses today 1:01:29 - AI replacing people is not growth 1:05:33 - The systems of record at enterprises and LLMs 1:08:46 - The future of AI automation 1:14:13 - LLMs could replace apps Show notes Find out more about DRUID AI Follow Joe Kim on LinkedIn Sign up for our webinar: How to run AI like your business depends on it Follow Kane Simms on LinkedIn Take our updated AI Maturity Assessment Subscribe to VUX World Subscribe to The AI Ultimatum Substack Hosted on Acast. See acast.com/privacy for more information.